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Pet Scams

By: Oklahoma City Dept. of Airports

Will Rogers World Airport recently teamed up with Better Business Bureau and the Oklahoma City Police Department to shed some light on a sharp increase in pet scamming crimes. Read below to see some of the helpful tips that came from that collaborative effort. This information could help to prevent you, and others, from being the victim of a pet scam:

Press Release from Better Business Bureau


  • Will Rogers World Airport does not have a central receiving area for any animals.  Pets are primarily shipped through the major airlines or private charter companies.  UPS and FedEx do not ship most animals including dogs and cats.  WRWA does not: hold for pickup, quarantine, vaccinate, or provide any shipping/receiving services for any animals.
  • Customer should verify shipping details.  If a small animal is being shipped on a major airline, which is the most common method, the customer should be provided with an airway bill that provides specific information about the flight including the name of the airline, flight numbers, time of arrival/departure, and a confirmation number.  The customer should not just receive a confirmation number without airline or flight information included.  If the shipper is using a private charter or private airline, the customer should get specific information as to the name of the airport, the name of the company where the plane will land, at WRWA that is AAR Oklahoma and Atlantic Aviation, where the animal will be delivered, and times of departure/arrival.  Animals shipped by a legitimate airline or charter company, will have a very specific location for pickup.  For example, a pickup with a major airline would be at that airline’s baggage claim or cargo office.
  • No company should ask for additional money after the pet is shipped.  All shipping costs, including insurance, vaccinations, crates, quarantine, etc., should be included in the initial shipping fees.

Here is a list of things we are asking people to do when they are being scammed:


  • Immediately make contact with the MoneyGram, Western Union, or the company you used to send money to the scammer, and stop the payment. Report to them that you believe you have been a victim of fraud. Also, get as many details as possible on the scammer from them.
  • Do not supply any additional information to the scammer; gather information about them instead.
  • File a report with your local law enforcement (if you are outside of Oklahoma City)
  • File a report with OCPD (405) 231-2121
  • File a report with the Internet Crime Complaint Center: https://www.ic3.gov/default.aspx
  • Contact the publication or site where you found contact information for the scammer. Let them know that this advertiser is a scammer, give them the email address of the scammer and ask them to remove the ad(s)/blacklist the scammer.


By: Oklahoma City Dept. of Airports

Your Oklahoma driver's license will be an acceptable form of ID until January 22, 2018.

The State of Oklahoma has been notified that it has received an extension until June 6, 2017, to comply with the REAL ID Act.  How does this impact your air travel? For now, and until January 22, 2018, your Oklahoma driver’s license will continue to be an acceptable form of ID to board a commercial aircraft.

The U.S. Department of Homeland Security (DHS) has warned though, that failure for the State to act on legislation committing Oklahoma to all the REAL ID requirements could result in the denial of future extension requests. DHS warns that this must be done during the 2017 legislative session. 

If no legislation is passed by the State, beginning January 22, 2018, passengers with driver’s licenses or identification cards issued by the state of Oklahoma will need to show another acceptable form of identification for domestic air travel.  

More information about the REAL ID enforcement can be found on the Department of Homeland Security website. You can also visit the DHS Rumor Control page for updates.



WRWA Winter Storm Update

By: Oklahoma City Dept. of Airports

Sunday, January 15, 2017 - WRWA Operations and Maintenance staff were prepared for the possibility of more freezing precipitation from Saturday night, into Sunday morning. Runway surface temperatures stayed above freezing, leaving manageably wet landing surfaces. 

Airlines operating at WRWA reported the following:

Alaska, American, Delta & Southwest: Most schedules were back to normal but the airlines reported seeing some minor delays due to airline deicing operations and some impact due to weather at DFW, DAL and ORD. 

United: 2 Saturday afternoon arrivals were preemptively canceled, which caused 2 Sunday morning departure cancellations.  

Saturday, January 14, 2017 - WRWA was under an Ice Storm Warning throughout the night. Due to the number of arrivals canceled yesterday, departures were expected to see delays this morning.  

Here is a quick update from the airlines operating at WRWA:

Alaska: No delays or cancellations currently.

American: 1 departure canceled, first flight departure was at 7:00 A.M. 

Delta: No cancellations, but schedule will be delayed throughout the day. First departure was changed to 7:00 A.M.

Southwest: 3 departures canceled this morning, first departure was at 7:10 A.M.

United: 3 departures canceled this morning, first departure was at 7:52 A.M. 2 Saturday afternoon arrivals canceled due to overnight freezing concerns.

Runway and Roadway conditions:

Operations staff has reported that Field Maintenance crews are treating runways with success. Operations also reports that roadways to the WRWA Terminal and Car Rental Center are in good shape. Drivers should continue to add some additional travel time as they make their way to the airport. Caution is advised on bridges and overpasses.  

Friday, January 13, 2017 - Will Rogers World Airport saw a few delays to early morning flights. Delays increased in the evening hours as airlines prepared for overnight and Saturday morning conditions. 

Surface temperatures stayed favorable, above freezing for taxiways and runways.

Southwest Airlines canceled 5 mid-day/evening flights.


OKLAHOMA CITY, November 16, 2016 – All airlines at Will Rogers World Airport have returned to their regular flight schedules today.  Most passengers whose flights were cancelled or significantly delayed yesterday have been rebooked for today.  In all, there were 25 cancellations on Tuesday; ten arrivals and fifteen departures.

24 Southwest employees from Tulsa, Dallas and Phoenix traveled overnight to assist the OKC Southwest staff in the difficult task of restarting WRWA operations this morning.

The loss is felt by staff throughout the airport who worked side-by-side with Oklahoma City Police, Southwest Airlines and other airport tenants until the airport reopened and operations resumed.

“On behalf of the airport, we offer our heartfelt condolences to the Winchester family,” says Mark Kranenburg, Airports Director.   “Our sympathies also go out to the Oklahoma City Southwest Airlines team who are coping with the loss of a co-worker and friend.  The airport commits its full support to Southwest as they deal with this tragedy.  They are part of our entire airport family and we share their grief.”

 Press Release Link



By: Oklahoma City Dept. of Airports


 Oklahoma City Police have notified the airport that lower level of Terminal Drive is now reopened for public traffic.  People coming to the airport to pick up, drop off, or park can now use this route.  The upper level is still closed to through traffic.



Operations Are Slowly Returning to Normal

Will Rogers World Airport – November 15, 2016  At approximately 12:55 p.m. today, Airport Police received a call of shots fired on airport property.  Oklahoma City Police responded quickly and discovered Michael Winchester, a Southwest Airlines employee, had been shot on a sidewalk located away from the terminal.  The police responded quickly, determining that it was not an active shooter situation.  After that, police began a more expansive sweep of the crime scene area, parking garages, and the terminal to ensure all areas were safe and secure.  All tenants, passengers and visitors were advised to shelter in place.

At approximately 1:46 p.m. air traffic control implemented a ground stop for all aircraft into the airport.  Roadways in to the airport were also barricaded to all inbound and outbound traffic.  Police also swept the terminal building at approximately 5:30 p.m.    Passengers were asked to exit the concourse and wait until all was clear.  At that time, passengers were released to leave the airport or be re-screened.   The ground stop was lifted and aircraft operations were resumed at 6:00 p.m.  

Operations are slowing returning to normal.  Arriving passengers are able to get their vehicles in all of the parking areas.  Taxis, shuttles and the rental car buses are also operating.  However, due to the crime scene investigation, Terminal Drive is closed at Amelia Earhart prohibiting the public from accessing the terminal for pickup and drop-off.

 For now, people coming to the terminal to pick up passengers are being directed to the cell phone waiting lot at Meridian Avenue and 67th Street.  There they can wait for shuttle buses to bring arriving passengers.  We anticipate the roadway will open later tonight.

 Twenty five flights, 15 of which were Southwest Airlines, were cancelled due to the day’s events.   Passengers were advised to contact their airline for rebooking.  No WRWA carrier is charging change fees for rebooking flights.  All airlines are planning on regular operations tomorrow.


Air travelers should be aware that the Samsung Galaxy Note 7 is banned from all air transportation in the United States.  The ban, issued by the Department of Transportation along with the Federal Aviation Administration (FAA) and the Pipeline and Hazardous Materials Safety Administration (PHMSA), prohibits the Galaxy Note 7 from being carried on your person, in a carry-on bag or in checked luggage.  Any passenger found with a Samsung Galaxy Note 7 will be denied boarding. The phone also cannot be shipped as air cargo.   

The ban went into effect on Saturday, October 15 after a number of the Samsung devices unexplainably caught fire, including a recent incident on a commercial aircraft.  The manufacturer has recalled all of the devices including replacement devices and suspended production. 

More information can be found at https://www.transportation.gov/briefing-room/dot-bans-all-samsung-galaxy-note7-phones-airplanes


Check for Firearms in Carry-On Bags

By: Oklahoma City Dept. of Airports



As travelers gear up for the Labor Day holiday, the Transportation Security Administration (TSA) has a reminder:  Leave your gun at home.

It seems obvious, but over the last several weeks, TSA has discovered a record-breaking number of firearms in traveler’s carry-on bags.  Eighty-one firearms were discovered nationally from August 12th through August 18th; 70 of those firearms were loaded.  The previous record, 78 firearms, was set just one week earlier.  In Oklahoma City, five guns were discovered during the month of August.  All five firearms were loaded.

The rise in numbers is concerning.  Firearms and ammunition are, and have always been, strictly forbidden at the checkpoint and in any carry-on item.  A gun found at the checkpoint will cause more than just a little inconvenience for a traveler.  Upon discovery, a police officer is called to the checkpoint initiating an official investigation.  The gun is booked into police property, which may be claimed at a later date depending on the outcome of the investigation.  The person with the firearm is subject to a civil penalty up to $11,000, and depending upon the circumstances, arrest and criminal prosecution.  If the traveler is enrolled in the TSA Pre-Check program, those privileges are suspended.

Firearms and ammunition may be transported legally in checked baggage.  The firearm must be unloaded and in a locked hard-sided container.  The traveler must declare the firearm to the airline when checking the item.  More information about transporting firearms and ammunition can be found at tsa.gov.  

As always, travelers are advised to inspect their checked luggage and all carry-ons for any prohibited items prior to coming to the airport.  



TSA PreCheck at WRWA

By: Oklahoma City Dept. of Airports

Read more about the temporary TSA Pre✓® Enrollment Center, available August 22 - September 2 (details) on the public side of the terminal building, here at WRWA!


S. Portland Ave. Road Closure

By: Oklahoma City Dept. of Airports


Temporary Closure of South Portland Avenue Between SW 54th and SW 74th Streets

 Beginning Monday, June 6, South Portland Avenue between SW 54th and SW 74th streets will be temporarily closed to through traffic.  Daily commuters should avoid the area and use one of the alternate routes listed below.  During the closure, customers and employees of Field Aerospace and Atlantic Aviation, both located on South Portland Avenue, will only have access to the facilities from SW 74th Street.

 The temporary closure is necessary to complete water drainage infrastructure under South Portland Avenue. The infrastructure improvement is part of the South Portland Avenue relocation between SW 104th St. and SW 54th.

 It is anticipated that the road will be closed approximately one month, dependent on weather.

 Alternate routes:

  • Southbound travelers should use I-44 and exit on SW 74th Street.  From there, drivers can continue southbound on Portland Avenue or north to access Field Aerospace and Atlantic Aviation.
  • Northbound travelers should use I-44 and exit on SW 59th Street.  Field Aerospace and Atlantic Aviation will not be accessible from the north.

Travel Alert: Arrive Early & Travel Smart

By: Oklahoma City Dept. of Airports

The TSA, airlines and airport staff continue to remind all travelers to arrive at least 1.5 hours early for domestic flights and 2 hours early for international flights. See the following for additional ways to Arrive Early & Travel Smart:

The Five Most Common Mistakes People Make at the TSA Security Checkpoint: 

1. Arriving late to the airport.

2. Bringing overstuffed carry-ons.

3. Liquids and gels are more than 3.4 ounces and not in a single clear quart-sized bag.

4. Not removing the items the TSA officer tells you to remove (belt, watch, hoodie …)

5. Not having the proper ID or having an expired ID.

Five Tips to Get Screened Faster: 

1. Shed Your Shoes.  Place them in the bin.  Slip-ons make this process easy. Ages 12 and under and 75 or older do not need to remove their shoes.

2. Your Bling Makes it Ding.  Remove all jewelry, watches and belts to avoid setting off the alarms.  Place those items in your carry-on bag so you don’t forget to pick them up.  Avoid wearing clothing with studs or other “bling.”  

3. 3 Is the Magic Number.  Make sure all your liquids and gels are 3.4 ounces or less and in a clear quart-sized bag.  Place the bag in a bin.

4. Lose Those Layers.  Remove your outerwear which includes sports coats, jackets, hoodies and scarves. 

5. Check Your Tech.  Remove all laptops and large electronics from your carry-on luggage and place in a separate bin.  Cell phones, readers and small tablets can stay in your bag. 


Where can I get enrolled in TSA Pre✓®?

By: Oklahoma City Dept. of Airports

Visit our Current Event page to learn more about the Year-Round TSA Pre✓® Application Center in #OKC. 


All Rental Customers: Car Rental Center NOW OPEN!

By: Oklahoma City Dept. of Airports

The new Will Rogers World Airport Car Rental Center is NOW OPEN, located just north of the terminal at 5201 S. Meridian Avenue.  Nine companies have opened operations to the public today (Wednesday, March 2).

Rental car customers are being transported to and from the airport terminal by our new, 35-foot CNG-powered buses. From the terminal, customers can find the shuttle bus on the outside lane of our transportation plaza. Just follow the signs leading from the baggage level. 

The new facility more than doubles the number of ready-return car rental spaces, meeting travelers growing demand for airport rental car services.

The facility includes a 19,000 square-foot customer service building, enhanced pick-up areas for loyalty patrons, an inner loop providing easier ingress and egress for customers, and four quick-turn-around areas for fueling, car wash and maintenance.  


Airlines Prohibit Hoverboards

By: Oklahoma City Dept. of Airports

Hoverboards prohibited on all commercial carriers operating at WRWA. Effective immediately, hoverboards are no longer allowed on any commercial flights operating out of WRWA. The instability of the lithium batteries and potential fire hazard have created safety concerns for aircraft.  The mobility recreation devices have become one of the most popular gift items for Christmas this year. The devices cannot be checked or carried on any commercial flight that operates here at Will Rogers World Airport. This decision is not limited to Will Rogers World Airport. If you travel and receive a hoverboard as a gift while on your trip, you will be required to ship the item back to yourself or find some other means of getting the hoverboard home.  If you have questions or comments regarding hoverboards, please contact your airline. The airlines operating commercially at WRWA include: Alaska, Allegiant, American, Delta, Southwest and United.


Flight Tracking Features on flyokc.com

By: Oklahoma City Dept. of Airports

For years, the Trak-A-Flight tool on flyokc.com Flight Tracker has given travelers, friends and families the ability to monitor the status of a flight without the inconvenience of standing in front of an information monitor. By entering an airline name and flight number, a user can see the location of a flight – in the air, arriving or still at its original destination. Now two new features added to flyokc.com Flight Tracker are making it even easier to keep tabs on a flight.

First is the Airport Delays tool. Tailored specifically to show airports served from Will Rogers World Airport (WRWA), this new tool shows a green status for an airport with minimal delays. Yellow or red are shown when delays are more severe. The severity of the delays will differ from airport to airport. If a yellow or red status is shown, users can gather more specific information by following the social media accounts and by visiting the websites of those airports.

Second, sometimes it helps just to see the location of a plane and whether or not it is en route to its destination. Trak-A-Flight can provide the location of one plane, but the new Air Traffic tool shows the locations for all planes currently arriving and departing WRWA. In addition, rain and snow conditions are included giving users a helpful picture of their flight’s status.

These new tools, along with Trak-A-Flight, make it easy to follow the status of flights at WRWA. This is especially helpful during the winter season when wintry weather can snarl airline schedules across the U.S. Whether taking a flight or picking up friends and family, let flyokc.com Flight Tracker keep you informed.