6:51 AM CST
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To page travelers or visitors in the airport:
From 10:00am to 10:00pm - 405-316-3271
After 10:00pm - 405-297-1184

Curbside Check-In

Southwest Airlines is the only airline that currently provides curbside check-in at Will Rogers.  Gratuities are accepted.  A general rule of thumb for appropriate tipping is $1 per bag if it is checked at curbside; $2 per bag if the skycap takes bags to the check-in counter.

Harold's Shoe Shine

Harold Smith has been providing shoe shine services to travelers at Will Rogers for almost 30 years. Open 5am to 5pm Monday through Friday.  Harold's is located next to the Big 12 Shop across from Gate 14.


ATM bank machines are located pre- and post-security. Two ATM's are located pre-security near the west security checkpoint by the American ticket counter. Providers are Bank of America and BancFirst. In the concourse, the ATM is located in the connector walkway between Gates 12 and 14. The provider is BancFirst.


Skycaps provide several different services at Will Rogers.  For departing passengers on Southwest Airlines, skycaps provide curbside check-in.

All airlines have skycaps inside the ticket lobby that are available to assist travelers who need wheelchair assistance to and from the plane.  If a skycap is not immediately available, go to the ticket counter of the airline on which you are flying and ask for assistance.

In the baggage claim area, skycaps can assist with gathering your luggage from the carousel and take it to curbside for loading in your vehicle. 

Wheelchair Assistance

Should you or a traveling companion require wheelchair assistance during travel, it is best to begin by informing the airline of your needs when booking your ticket.  This can be done online or by phone.  The airline will then have the record of your request and can better assist getting you to the gate, boarding the plane and deplaning at your destination. 

When you arrive at the airport, you can get assistance at the curbside check-in of the airline on which you are flying.  If your airline does not have curbside check-in, you can request assistance at the ticket counter. 

If additional assistance is needed, the volunteers at the information booths can page for a wheelchair.

Lost and Found

Items lost in and around the terminal building are turned into the Airport Police Department.  Items left at the security checkpoint are turned into the Transportation Security Administration (TSA).  Property left on an aircraft is kept by the airline.  For lost and found items please contact the appropriate department.

For items lost in and around the terminal building contact Airport Police at 405-297-1184.
For items lost at the security checkpoint (TSA) contact 405-702-5542.
For items lost on an aircraft contact the airline.


The Will Rogers World Airport terminal is a smoke-free facility.  Smoking is prohibited inside the builiding and on the upper and lower level sidewalks and roadways in front of the terminal. 

Smoking is allowed 175 feet from the building.

SmartCarte Luggage Carts

Located throughout baggage claim and in the parking garages, the SmarteCarte luggage carts assist you with transporting your luggage more easily. Each cart cost $4. Exact change or Visa and MasterCard are accepted.

ChargeCarte Phone Chargers

Get a quick charge with the ChargeCarte Phone Charger. ChargeCarte®, is a self-serve, rapid charging kiosk that provides the charging cords for today's most popular models of cell phones, PDAs and the iPod®. ChargeCartes are located in the center concourse by Gate 18, and in the connector walkway between Gates 14 and 16.

Airport Mailers

Airport Mailers is a self-mailing service for small items that are not allowed to pass through the security checkpoint.  Items such as pocket knives, scissors or utility knives that travelers inadvertently forget to leave at home, can be safely shipped.  Airport Mailers kiosks are located at the entrance to each of the security checkpoints at Will Rogers.

The maximum size of an item that can be shipped is 3" tall x 12" wide.  Note: Airport Mailers will not mail items that are considered illegal and/or prohibited by the U.S. Postal Service. (For example: weapons, ammunition, batteries, flammable liquids, and explosives.)

At the Airport Mailers site, pick up one of the 6"x9" plastic pouches.
Complete the payment and shipping form attached.
Enclose the item and completed form in the pouch and drop it in the box.
The item will be picked up, processed for proper shipping in a bubble-wrapped and padded package, and sent on its way.  Delivery can take up to two (2) weeks.

* $12.95 per item mailed within the United States
* $24.95 per cigarette lighter within the United States
* $21.95 each bag of liquid (2 or more)
* $21.95 each item internationally

For Customer Service, call 336-499-0899 or customerservice@airportmailers.com

Firstclass Seats

High quality massage chairs provide deep-tissue Shiatsu massage using kneading, tapping and rolling across the entire back. The massage chairs are located throughout the terminal concourse.

Business Services

The Airport’s administrative offices offer limited business services during regular business hours. (Monday-Friday 8:00am to 5:00pm.  Closed weekends and holidays.)

Services Offered:

Fax:  $0.25 per faxed page

Copying Services:  (Black and white, letter and legal size only)  $2.50 per page

Notary Services:  $3.00

Meeting Rooms

The airport offers several meeting rooms for public use.  Rooms can be reserved during regular business hours, Monday through Friday from 8:00am until 5:00pm.  To reserve a room contact Airport Administration at 405-316-3204.  Visa and Mastercard accepted.  Offices are closed on Saturday and Sunday and the following holidays: 4th of July, Labor Day, Veteran’s Day, Thanksgiving Day and the day following Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day, Martin Luther King’s Birthday and Memorial Day. Below are room descriptions, locations and rates:

Creek Room

Seats 8 people
Located on the baggage level across from bag belt 5.
Hours 1-5: $30 per hour
Hours 6+: $15 per hour for each additional hour.

Osage Room

Seats 100 people
Located on the ticketing level near the Delta ticket counter and the east security checkpoint area.
Hours 1-5: $40 per hour
Hours 6+: $20 for each additional hour