Will Rogers World Airport Entrance/Drop off

Frequently asked questions

  • Can I still use my Oklahoma driver’s license to fly? (REAL ID Deadline: October 1, 2020)

    Yes, your Oklahoma driver's license is still an acceptable form of ID until Oct. 1, 2021.

    This new deadline is due the COVID-19 pandemic and the national emergency declaration issued in response to the pandemic. 

    See more about the State of Oklahoma's plan to implement REAL ID by visiting the State of Oklahoma REAL ID info page.

    If you are concerned about getting a REAL ID in time for the 2021 deadlines, we are advising everyone to go ahead and get a U.S. Passport or U.S. Passport Card once government services have returned to normal operating levels. You can start the application process or get more details by visiting the U.S. Dept. of State.

     

     

     

  • What items can I carry on the airplane?

    The Transportation Security Administration (TSA) and the airlines allow one carry-on bag and one personal item (such as a purse or laptop) to be carried on board the aircraft.  The size of a carry-on must meet airline's guidelines.  Those guidelines can be found on each individual carrier’s website.

    No liquids or gels larger than three ounces in size may be taken through the checkpoint.  Any liquid, gel or aerosol must be in a container three ounces or less in size and all containers must fit into one, quart-sized, zip-top bag.

    A comprehensive list of items prohibited in carryon and checked baggage can be found at tsa.gov or on the TSA App.  Some items may not be a security threat but are a hazardous material when transported by air such as lighter fluid or aerosol spray starch.  To find out if an item is considered a hazardous or dangerous good, go to faa.gov/go/packsafe.

  • Can I pull my car in front of the terminal and wait for my passenger?

    The curbside lanes in front of the terminal building are designated for active loading and unloading, meaning if persons are not at the curbside ready to get in or out of the vehicle, the driver will be asked to move on. Drivers who are not actively loading or unloading passengers or luggage may be issued a ticket. Vehicles left unattended will be ticketed and potentially towed.

    The airport encourages people to take advantage of the hourly parking garage where stays less than one hour are free, or the cell phone waiting area. If using the cell phone waiting area, drivers should wait until their passenger calls from the curb to go to the terminal.

  • What if I need special assistance to board the plane or have a child that is flying alone?

    The airlines will allow a parent or caregiver to accompany a child or person who needs physical assistance to the gate. That person will be required to check in at the ticket counter and obtain a pass. A person without a pass will not be allowed to pass through the checkpoint.

    Additional information regarding accessibility at the airport can be found on the Airport Accessibility page.

  • What time should I get to the airport?

    Will Rogers World Airport and all of the airlines recommend arriving at the airport one and a half hours prior to the departure time of your flight.

  • Can I park at the airport?

    Yes. There are several parking options. Hourly parking is for people who will only be in the terminal a short time. The fee is $1/hour; stays under one hour are free. Long-term parking options include: Premier Parking Garage, $18/day; 5-Story Covered Garage, $9/day; Lot #3 Semi-Covered Shuttle, $7/day; Lot #2 Shuttle, $6/day; Lot #1 Remote Shuttle, $5/day.

  • What hours does the rental car shuttle bus operate?

    The rental car shuttle bus runs 24 hours a day, so a car may be returned at any time.  Return your car to the appropriate area for the company from which you rented.  You can then leave the keys in the car, or put them in the company's drop box.  Then proceed to the customer service building where you will be able to catch the bus to the terminal building.

     

    While the rental car shuttle bus runs 24 hours a day, the rental car counter hours vary by company.  If you need to speak with a customer service representative you can find conact information here.

  • Do I need a boarding pass to get through the security checkpoint?

    Yes. The Transportation Security Administration (TSA) requires that all passengers have a boarding pass and a government-issued photo ID to pass through the security checkpoint.  If you are a parent of a child traveling alone or a caregiver assisting a person with a disability, you may request a pass at the ticket counter of the airline on which the passenger is flying.  Generally, only one pass is issued for a person to escort or greet.

  • If I can’t go to the gate, where do I wait for my guest?

    Those seeing people off or picking up guests must wait in the area just before the security checkpoint. There is a sign that designates how far you can go. Because of the way Will Rogers airport is set up, all people exiting the concourses must exit the same way. So you won't miss your passenger.

  • Questions About Advanced Imaging Technology (AIT)?

    Q. What is advanced imaging technology?
    A. Advanced imaging technology safely screens passengers for both metallic and non-metallic threats, including weapons and explosives, which may be concealed under a passengers’ clothing without physical contact.

    Q. Does imaging technology work?
    A. Yes. Imaging technology is a highly effective security tool, which can detect both metallic and non-metallic items that may pose a threat to aviation security. AIT is a proven technology and TSA is highly confident in its detection capability and ability to keep the traveling puble secure.

    Q. Is imaging technology safe?
    A. Millimeter wave imaging technology meets all known national and international health and safety standards. For comparison, the energy projected by millimeter wave technology is thousands of times less than a cell phone transmission.  AIT screening is safe for all passengers, including children, pregnant women and individuals with medical implants.

    Q. What has TSA done to protect my privacy? 
    A. TSA has implemented strict measures to protect passenger privacy, which is ensured through the anonymity of the image.  With millimeter wave technology, automated target recognition (ATR) software detects any metallic and non-metallic threats concealed under a passenger’s clothing by displaying a genericoutline of a person on a monitor attached to the AIT unit highlighting any areas that may require additional screening. The generic outline of a person will be identical for all passengers. If no anomalies are detected, an “OK” appears on the screen with no outline.

    Q. How does the imaging technology screening process work?
    A. Each passenger will be asked to take everything out of their pockets (including non-metallic items) and walk into the imaging portal. Once inside, they will be asked to stand in a position and remain still for a few seconds while the technology creates an image in real time. Passengers then exit the opposite side of the portal and collect belongings. The entire process takes a matter of seconds.

    Q. Does the process take longer than the metal detector walk-throughs?
    A. The difference in processing time between the two different types of machines is only a matter of seconds.  The entire imaging process takes between three and five seconds.

    Q. Is imaging technology more difficult for people with medical implants?
    A. No.  Imaging technology can make the screening process easier by minimizing pat-downs.  Since the AIT is able to pinpoint the specific area where the implant is located, the TSA officer will only have to pat down that particular spot.  Other types of screening may require a full body pat-down.  If a passenger feels uncomfortable at any time with a pat-down, they may ask for a private screening.

    Q. How does millimeter wave imaging technology work? 
    A. Millimeter wave imaging technology uses harmless electromagnetic waves to detect potential threats, which are highlighted on a generic outline of a person appearing on a monitor attached to the unit. If no anomalies are detected, an “OK” appears on the screen with no outline.

    Q. Is imaging technology optional?
    A. Yes, imaging technology screening is optional for all passengers. Passengers who do not wish to receive imagining technology screening will receive alternative screening, including a physical pat-down.