Traveler Services

OKC Airport offers free unlimited Wi-Fi in all public areas of the terminal including ticketing, gates, restaurants, lounges, and baggage claim. This advertisement-supported service is designed for our guests to check messages or web browse. Guests who need faster connectivity for streaming video or audio should consider purchasing daily or monthly premium access from Boingo.

To begin, select “Boingo Hotspot” in the Wi-Fi network settings of your device. Open your internet browser. A Boingo confirmation screen should open when you try to connect to a site. Click the free and unlimited access option (this screen also gives you choices for Boingo premium access). A sponsor’s ad may play. Afterward, you will be connected.
Note: If your device sleeps or locks, you may need to open your network settings and browser to repeat the connection process.

Need help? For customer support and questions about WiFi access, call 1-800-880-4117.

Items lost in and around the terminal building are turned into the Airport Police Department. Items left at the security checkpoint are turned into the Transportation Security Administration (TSA). And property left on an aircraft is kept by the airline. 

To inquire about items left behind, please contact the appropriate department as outlined below:

• For items lost in and around the terminal building, contact Airport Police at 405-297-1184.
• For items lost at the security checkpoint (TSA), call 405-702-5542.
• For items lost on an aircraft, contact the airline.  

For items left on the car rental shuttle bus, email [email protected].  Please include date, time, and description of the lost item in your message.

The YMCA Military Welcome Center (MWC) at OKC Will Rogers International Airport is located in the airport terminal (pre-security), on Level 2 in the open area between the Delta and Southwest ticket counters just outside the Eastern Exit from Security, next to the Osage Room.

The MWC offers a restful and relaxing atmosphere for traveling military members from all branches, active or retired, providing refreshment, internet access, long-distance phone service, stamps/stationery, games, and high-definition satellite TV.

The MWC is a collaboration between four entities: the City of Oklahoma City, OKC Will Rogers International Airport, the Armed Services YMCA, and the Earlywine Park YMCA. The center operates primarily with the help of volunteers and community donations. Caring volunteers strive to provide a home-like atmosphere for the travelers. Black Rifle Coffee Company donates coffee for the Center’s guests.

Operation Hours
Monday-Friday: 1000-1800
Saturday and Sunday: 1300-1700
Federal Holidays: CLOSED

For more information, or for volunteer opportunities, please contact Troy Zeigler, Military Welcome Center director, at 405-680-9781.

Look good on the go with a professional polish from Harold Smith, a skilled shoe care specialist who has been with OKC Airport for 35 years. Located across from Gate 18 and Hatch Restaurant, his stand is an Oklahoma City treasure.

Hours
Monday-Friday: 5 a.m. to 5 p.m.
Saturday and Sunday: Closed